Cookie Policy

Arcqua B.V.

Versie 1.0 | Datum: mei 2025

1. Introduction

Arcqua B.V. (hereinafter: “Arcqua,” “we,” or “us”) is responsible for the processing of personal data as described in this Cookie Policy. Arcqua is a B2B brand that supplies plumbing products to dealers, wholesalers, and installers.

We take your privacy very seriously. In this cookie policy, we explain which cookies we use on our website (arcqua.nl), why we use them, and how long they are stored.

2. What are cookies?

Cookies are small text files that a website places on your device when you visit the website. They are widely used to make websites function or operate efficiently. Cookies can store information on your device or read information from your device.

3. What cookies do we use?

Arcqua.nl uses only strictly necessary (functional) cookies. We do not use tracking, analytics, or marketing cookies.

Below is an overview of the cookies we use:

NameTypePurposeRetention periodThird party
session_id / auth_tokenFunctionalKeeping dealers logged in via the dealer portalSession / Log outNo
Image cache (browser)FunctionalFaster loading of product images via browser cachingVariable (browser setting)No

3.1 Session cookie (dealer portal)

When you log in to the Arcqua dealer portal, a session cookie is placed on your device. This cookie is necessary to keep your login session active so that you do not have to log in again on every page. The cookie is automatically deleted as soon as you log out or close your browser session.

3.2 Image Cache (Browser Caching)

Our website uses standard browser caching for product images. This is a technical measure that ensures images load faster on your next visit. No personal data is stored for this purpose; the cache is stored exclusively on your own device and is managed by your browser.

4. Consent

Because we only use functional cookies that are strictly necessary for the operation of our website, we are exempt under the Telecommunications Act from the requirement to obtain prior consent for the use of these cookies.

Therefore, no cookie banner is displayed. This cookie policy serves to fulfill our obligation to provide transparent information to our visitors.

5. Third-party cookies

Arcqua does not place third-party cookies. We do not use:

  • Google Analytics or other web analytics services
  • Social media plugins (Facebook, LinkedIn, etc.)
  • Ad networks or retargeting services
  • Embedded content from third parties with tracking functionality

6. Your rights and cookie management

You can always manage cookies through your browser settings. You can block or delete cookies. Please note that disabling functional cookies may affect the operation of the dealer portal—you may then be unable to log in.

More information about managing cookies by browser:

  • Google Chrome: Settings > Privacy and security > Cookies
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Microsoft Edge: Settings > Cookies and site permissions
  • Safari: Preferences > Privacy > Cookies and Website Data

7. Changes to this Cookie Policy

Arcqua reserves the right to change this cookie policy at any time. Changes will be posted on this page with an updated version date. We recommend that you review this policy regularly.

8. Contact

Do you have any questions about this cookie policy? Please contact us:

Arcqua B.V.

E-mail: info@arcqua.nl

Telefoon: +31 85 62 00 000

Address: Het Hazeland 31, 6931 KA Westervoort, Netherlands

U heeft tevens het recht een klacht in te dienen bij de Autoriteit Persoonsgegevens via www.autoriteitpersoonsgegevens.nl.